+FAQ
Q: Can I use my own Logos and Brands on these products?
A: Sure, our company mainly deals with OEM
Q: How we arrange payment?
A: Generally,Two kinds of payment:
T/T: Telegraphic Transfer (wire transfer), 30% down payment, balance upon fax of the bill of lading.
L/C: Letter of Credit. Bank information is available upon asking.
Q: How soon we can get the shipment?
A:We will arrange production after confirmation of the order and payment. So all goods are brand-new produced, we will take 10-30days to arrange production, book shipping will take less than 7 days.
Shipping time depend on the destination place.
Q: What’s the minimal order quantity?
A: Generally, MOQ is 1X20’GP. can mixed loading container.and we also can accept SKD.
Q: Is there any certificate for you products?
A: At present, we have GS/ CE certificates.
Q: What is the delivery time?
A: 25-30 days after receipt of deposit.
Q: Why there is white smoke getting out from unit when the stove was turned on?
A: The smoke caused by the protection oil on the heating plate. It will maintain a few minutes and just for the first time for heating.
Q: Can we get support if we have our own market position?
A: Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you, to find the best solution for you.
Q:How could I get samples?
A:we have to received your payment for samples and their express delivery cost, then send samples to your
door by air within 3 days ,The prices of the samples are 15% extra on the price list. Express delivery charge
depends on the quantity of the samples.samples charge will returned to you after you place an order.
Q:what kind of shipment will you use?
A:We usually ship the products by sea via the shipping agent, we can ship the products to any
place of the world. Samples of hipping by air is possible because the goods is convenient and light-weight.
Q: if I want sample or plance order,how can I contact?
A:you can contact me.this is Lisa,and if you want go to ourfactory,Pls contace me too.
our factory address: | huku industarial park, gushan town,yongkang,zhejiang,China |
contact person: | Lisa (Aofeng Electrical Appliances Co.,Ltd) |
Tel: | (mobile:+86) |
Fax: | |
Other: | QQ:2880502614(lisa) Skype: |